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Store Policies - Thunderbird Jewelry Co.

Wholesale Requirement
"Wholesale" customers must provide verification of business to see wholesale pricing online and to purchase from us. An actual copy of your business tax certificate will be needed at the time of purchase to avoid paying tax.  No exceptions.

Minimum Order
To qualify as a wholesale buyer a minimum order of $200.00 wholesale is required for each order. We offer discounts based on the amount purchased.  An email will be sent explaining discounts. 

Terms of Purchase
Net cash, Visa, MasterCard, Discover and American Express are accepted with no surcharge. Checks are not accepted unless prior approval from our Accounts Receivable Department.  Checks must be written in currency of the United States of America ($US Dollars) and written for the amount due-no cash back and no check cashing.

Thunderbird Jewelry Co. does not except checks, unless pre-approved.  Checks presented to Thunderbird Jewelry that are returned unpaid will incur a fee of $35.00. Once returned unpaid, we will no longer accept checks from the customer. 

Unclaimed Packages
Unclaimed packages will be subject to a 10% restocking fee and return shipping charges. No further shipments will be made until all fees are paid.

Merchandise Returns
If what you purchased didn’t work for you, Thunderbird Jewelry will gladly refund or exchange any merchandise within 15 days of purchase. If the invoice date is past 15 days, a 10% restocking fee will be added. If return puts you under the $200 minimum, only an instore credit will be given. Please include a copy of the invoice when returning merchandise.  

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