About Us

Wholesale Requirement
We are a “wholesale-only” company, which means we sell to businesses and not to the retail customer. All of our customers must provide verification of business to purchase from us. Please provide us with your business license and/or tax certificate.

Minimum Order
To protect our customers and to qualify as a wholesale buyer a minimum order of $330.00 is required for each order. We use the industry-standard “Cost + 10% pricing.” Due to this pricing standard, there are no discounts or “Keystone” pricing structures.

Terms of Purchase
Net cash, Visa, MasterCard, Discover and American Express are accepted with no surcharge. Checks are accepted upon verification with Tele-Check and our Accounts Receivable Department.

Returned Checks
Checks presented to Thunderbird Jewelry that are returned unpaid will incur a fee of $30.00. If two or more checks are returned unpaid we will no longer accept checks from the customer. Subsequent orders will be sent on a CASH ONLY basis.

Unclaimed Packages
Unclaimed COD packages will be subject to a 10% restocking fee and return shipping charges. No further shipments will be made until all fees are paid.

Merchandise Returns
If what you purchased didn’t work for you, Thunderbird Jewelry will gladly refund or exchange any merchandise within 15 days of purchase. If the invoice date is past 15 days, a 10% restocking fee will be added. Please include a copy of the invoice when returning merchandise.

www.thunderbird-jewelry.com